Australia

OWNER's TECHNICAL ASSISTANCE

Thank you and congratulations on the purchase of Pumptron, the most advanced device for protection and control of submersible pumps.

Pumptron monitors and analyses everything that can happen on a bore installation, however not always the end user can interpret the indications correctly. Following is a list of common occurrences that will help pinpoint a problem whenever it happens.

Things to remember: The timer always run except when the tank is full or when the pump is running.

Under any abnormality detected, never readjust the sensor screw; doing so may damage the pump and will void the warranty.

 SYMPTOMS

CAUSES

WHAT TO DO

The pump stoped as if there was no water but the bore is full.

When pressing the reset button “Overload Standby” red light flashes; sometimes it restart but stops again.

The pump has accumulated sediments or sand in the impellers and water flow is restricted so Pumptron stops the pump. Either pressing the reset button or at the end of the timer period, at starting, Pumptron finds it too heavy to start and places the system on “Overload Standby”

Call for service. It is time to clean the pump and bore with a chemical solution. A technician will do the work properly and professionally. Pumptron is warning of the malfunction before any damage occurs to the pump.

The pump stoped as if there was no water but the bore is full.

Pressing the reset button pumps water for ten seconds and stop. The green light doesn’t turn ON

Water flow is restricted; the pipes may have iron oxide or sediments accumulated.

Insure that nothing is restricting the free flow of water; if everything appears in order, call for service. A technician will find what is causing the problem and take the appropriate action.

The tank is empty. Pressing the reset button turns the yellow light for ten seconds but the green light does not turn ON. Water does not flow.

Same thing happens at the end of the timer period.

A tank level sensing device such as a float switch or pressure switch or telemetry system, etc, has failed.

There may be an electrical problem between Pumptron and the pump.

Do not attempt fixing anything yourself.

Call for service.

The “Overload Standby” light is flashing.

Pressing the reset button does not run the yellow light for ten seconds; instead it goes straight back to the flashing light.

The pump is experiencing an overload.

There may be some mechanical or electrical problem.

Turn mains power to the bore OFF.

Call for service.

FOR FURTHER ASSISTANCE PHONE 02 96522286                             INTERNATIONAL – EMAIL info@pumptron.com TO ARRANGE MSN OR SKYPE